Fix QuickBooks Error 404 – Page Not Found

QuickBooks is a very user-friendly program that provides many internet services. The program frequently encounters QuickBooks error 404 when it is unable to synchronize with Intuit servers. This error indicates that the website you are attempting to access is not available on the server. When checking bank feeds, updating QuickBooks, using services like GoPayments, etc., you may get this issue. If you are experiencing a similar problem, we will walk you through all potential causes and solutions so you can resolve it.

When this error occurs, users might see an error message stating:

“Error 404: QuickBooks has encountered a problem and needs to close.”

Let’s explore the causes, and solutions to fix the QuickBooks Update Error 404 effectively.

What Is QuickBooks Error Code 404?

QuickBooks Error 404 usually appears when the program fails to fetch or sync data from the Intuit server. This can happen if the software installation is incomplete, files are corrupted, or the system encounters a network interruption. Once this occurs, QuickBooks may freeze, shut down, or respond slowly.

This issue is commonly seen in QuickBooks Desktop (Pro, Premier, Enterprise) as well as QuickBooks Online, depending on the connection stability and system configuration.

Primary Causes of QuickBooks Error Code 404

Here are the most common reasons for encountering QuickBooks Error 404:

• Corrupted or incomplete QuickBooks installation.
• Network or internet connectivity issues.
• Damaged or missing QuickBooks-related system files.
• Corrupt Windows registry due to software changes.
• Virus or malware infection affecting QuickBooks files.
• Accidental deletion of QuickBooks or Intuit-related files.

You may read this: Fix Error with the Use of QuickBooks Tool Hub

How to Fix QuickBooks Error 404 – Page Not Found

Follow these step-by-step methods to resolve QuickBooks Error Code 404 and restore normal performance:

Method 1: Scan the System for Viruses or Malware

1. Run a full system virus scan using Windows Defender or a trusted antivirus.
2. Delete any files or threats flagged as infected.
3. Restart the computer and check if the error persists.
4. If issues continue, proceed to the next solution.

Method 2: Remove System Junk and Temporary Files

1. Open your browser settings.
2. Clear cache, cookies, and browsing data.
3. Press Windows + R, type %temp%, and hit Enter.
4. Select all files in the Temp folder and delete them.
5. Ignore any files that can’t be deleted.
6. Restart QuickBooks and check if the error is resolved.

Method 3: Update or Repair QuickBooks

To Update QuickBooks:

1. Launch QuickBooks Desktop.
2. Go to the Help menu > select Update QuickBooks Desktop.
3. Download and install any available updates.

To Repair QuickBooks:

1. Press Windows + R, type appwiz.cpl, and press Enter.
2. From the list of installed programs, select QuickBooks.
3. Click Repair and follow the on-screen instructions.
4. Restart the system and check if the issue is fixed.

Method 4: Change Internet Settings

1. Open Internet Explorer.
2. Go to Tools > Internet Options.
3. Click the Security tab and go to Trusted Sites.
4. Add the following:
   • .intuit.com
   • .quickbooks.com
5. Click Close, then OK.
6. Log out of your QuickBooks company file and close the software.
7. Reopen QuickBooks and access the company file again.

Method 5: Verify Internet Speed and Connection

Open Internet Explorer and test browsing by visiting different websites. If pages don’t load:

1. Restart your wireless router.
2. Refresh network settings.
3. Restart your computer and retry.
4. Set Internet Explorer as the default browser.
5. If issues persist, contact your Internet Service Provider (ISP).

Method 6: Reconfigure System and Startup Settings

1. Open QuickBooks and log in to your company file.
2. Log out of the company file and close QuickBooks.
3. Update Windows OS and restart the system.
4. Open Internet Explorer > Tools > Internet Options > Advanced Tab.
5. Scroll through settings and ensure all are correctly configured.
6. Save changes and close all programs.
7. Press Windows + R, type msconfig, and click OK.
8. Under the General tab, select Selective startup mode.
9. Click OK and restart your system.

Conclusion

QuickBooks Error 404 is a disruption caused by the software’s inability to access a required web page or service. Usually, the issue lies in browser cache, network connectivity, application updates, or permissions. By methodically applying the fixes listed above, from clearing the cache and using private sessions to repairing the application, most users can resolve the error themselves. If the error persists, QuickBooks support is your next step. Preventive measures like keeping software current and setting proper access can help you avoid this error in the future.

Frequently Asked Questions