Troubleshoot QuickBooks Script Error

Here in the below article, you will get to know the reasons and troubleshooting guidance to fix QuickBooks script errors. Script errors generally occur while running QuickBooks Desktop or trying to access a web-based (internet) feature.

The script error does not display any information related to the cause. The error message provides no clear information which often confuses the users. One such technical error that you can come across while working on the QuickBooks software is a script error. In case there take place any installation errors in the VB script or JavaScript due to the failure of an internet explorer then appears an error. The error message notifies the message QuickBooks script error unable to get property length of undefined or null reference.

An error has occurred on the script of this page Line: 7 Char: 561 Error: Unable to Get Property Length of Undefined or Null Reference Code: 0

“An error has occurred in the script of this page“

Also see the error status as “Internet Explorer error“.

“Script Error”

“Error in Script”

“Script error line #### character ## object ####”

Causes of Script Error in QuickBooks

Script errors usually come up when QuickBooks tries to connect to Internet Explorer and Glen occurs due to incorrect Internet Explorer settings. When opening QuickBooks it uses the Internet Explorer settings to access the internet.

• Browser configuration is responsible for this.
• Internet Explorer is already in use.
• Internet Explorer is not in sync with the QuickBooks application.
• Blocking of script processing operations
• Damaged script software or incompatible related data.

How to Troubleshoot QuickBooks Script Error

Script problems happen when a command cannot be properly executed and our application(s) on your computer tries to access a web-based (internet) function. This can also involve third-party software (like Java, Flash, ActiveX, etc.) interacting with desktop applications such as QuickBooks Pro, Premier, Enterprise Point of Sale, etc., or online apps such as Online Service Center, QuickBooks Online, etc. Here are the solution steps to troubleshoot the QuickBooks script error when using payment account applications or websites.

Solution 1- Disable script debugging

• You have to clear temporary internet files and cache.
  • Locate the Browsing History option that appears below the Internet Explorer settings.
  • Hit on the Delete button.
  • Choose History, temporary internet files, and cookies.
  • Click on the Delete option.
  • Select the Apply button and then hit the OK button.
• Set up Internet Explorer so that it can handle QuickBooks payments and related software.
• Script debugging is enabled.
  • In Internet Explorer, click the Tools menu (gear icon), then choose Internet Options to disable script debugging.
  • Select the Advanced tab.
  • Select Disable script debugging (Internet Explorer) and Disable script debugging (Other) from the Settings window.
•  Security application blocking script function
  • Any security-related components must either be completely uninstalled or configured to allow scripts during QuickBooks Desktop processing.
• Repair any data corruption on your company file.

Operating System Files Check

• Select Search from the Start menu.
• To examine all of the system files, type SFC/SCANNOW into the search box. In case there is a problem, you must follow the given instructions.

Disk error checking

• Click Computer on the Windows Start menu.
• Go to the Tools tab by right-clicking the C:/ drive.
• Select the Check Now button from the Error-checking section.

Solution 2: Edit Internet settings and set Intuit as a trusted website

Follow the steps:

• Open your Internet Explorer.
• Below the Settings option click on the Security option.
• Locate the Trusted Sites button and embed *Intuit.com as a trusted website.
• After that click on the Trusted Sites option.
• Now the unmark needs verification regarding the Server.
• After this exit the trusted sites window.
• Unselect the Enable Protected mode button.
• Close the Internet Explorer.
• After that retry to execute the QuickBooks Desktop.

Solution 3: Disable Add-ons in the Internet Explorer

• Locate the Internet Explorer Window.
• Click on the Tools button and choose Internet Options.
• Hit on Manage Add-ons under the Programs section.
• Select the add-on button and then choose the Disable option from the bottom corner of the screen.
• Hit on the OK button and then exit Internet Explorer.

Solution 4: Apply Internet Explorer as Default Internet Browser

• Click on the Settings section of the Internet Explorer Window.
• Locate the Program button.
• Hit on the Make Default option and then place the checkmark on the button that says Tell me if Internet Explorer is not the default web browser.
• Click on the detailed instructions option and then hit on Make. Internet Explorer is your Default Internet Browser.

AskForAccounting has hired qualified and experienced professionals who have years of experience in handling all kinds of technical and functional issues. You just have to give a call to the QuickBooks error support helpdesk assistance toll-free number. You can also visit their website for more information.

Frequently Asked Questions

Download PDF – Add Intuit Website in Internet Explorer to Fix QuickBooks Script Error