Today’s article informs you about how to void, refund, and delete a credit card transaction in QuickBooks Desktop. Every user knows the QuickBooks Desktop as it is a worldwide accounting software that is most popular among small and medium-sized business owners. One of the typical ways is to manage the transactions of the QuickBooks Desktop.
How to Void, Refund, or Delete a Credit Card Transaction in QuickBooks Desktop
Many of the users are not aware of the ways of managing the transactions. When a QuickBooks Payment is linked to your company file, it is the best practice to create any transactions directly in QuickBooks. The definition of the Terms is mentioned below…
- Refund – Happens when the batch closed for the original transactions
- Void – Happens before the batch has closed for the original transaction
- Delete – Delete means deleting a transaction for a credit card
How to Void a Credit Card Transaction in QuickBooks Desktop
To void any transaction, kindly follow the below process.
- Sign in to your QuickBooks Payments account
- Go to the Processing Tools drop-down, choose to Reverse a Transaction
- Mention the important details that are asked and select Search
- Choose the transaction which you want to refund and then select Submit.
There is one more method to Reverse or Void a Transaction, you can also try the below steps
- Firstly Sign in to your QuickBooks Payment accounts
- Locate the Activity and Reports drop-down and select Transactions
- Mention the date range as per your requirement then select Search.
- Now select the Transaction ID or the transaction that you want to return
- Select option Reverse(Credit /Void)
- Select the checkbox for the transaction you want, and select submit.
May be helpful- Import or Upload Bank Transactions into QuickBooks
How to Process a Refund Credit Card Transaction in QuickBooks Desktop
- Open the company file then go to the QuickBooks Home screen, click on the refund and credit icon
- Now mention the desired customer name and amount to be returned in the customer credit memo screen and then Save and close.
- Now Available credit screen appears, choose to Give a refund, and after that click OK
- A new window appears to Issue a refund, in the window select the credit card type which needs to be refunded and enter the card information
- Click OK to complete the refund process.
Delete Credit Card Transaction in QuickBooks Desktop
- Go to the File menu and choose Switch to Single-user mode
- Now select the Accountant menu, click Delete Transactions
- Click the transaction that you want to delete
- Select the option review and delete
- Now click on Backup and Delete. Alternatively, you can also skip and select Delete only
- Select Yes.
May be helpful- Troubleshoot QuickBooks Credit Card Payment Not Showing up in Reconciliation
If you find any trouble following the above steps, you can try to contact a QuickBooks consultant to get help. QuickBooks professionals are trained, and experienced in the same domain, and can solve the QuickBooks issues in minimum time with complete satisfaction.
