Locate QBWin.log File and Fix Issue

Administrators are keen on understanding how QuickBooks works and the causes of errors in it. Central to all this is the Qbwin.log or QuickBooks.log Files that QuickBooks uses to display a variety of significant information about its operational aspects and the data corruption displayed in form of this log.

Here’s a list of what this log holds for the user: QBWin.log or QuickBooks.log Files

• Unforeseen conditions
• Message about Fatal errors and unforeseen conditions
• Data related to access to the QuickBooks Database Server Manager
• Info about start-up and/or closure of various ‘services’ along with system-resource requested
• Other QuickBooks messages

Information created when Verify, Rebuild or Clean-up utilities are run

How to Locate the QBWin.log File or QuickBooks.log Files

Through the onboard product support screens one can easily gain access to these files, here’s how.

Access QBWin.log on a local computer

Option 1: Access QBWin.log from the QuickBooks Product Information screen

• First, you have to go to the Home page, then you have to click F2 or Ctrl+1 to open the Product Information window.
• Then, to open the Tech Help window you have to press F3 or Ctrl+2, then you have to select the Open File tab.
• Now you have to choose QBWin.log, then you have to select Open File.

Option 2: Access the QBWin.log in Windows

• You have to go to the location of WBWin.log using File explorer.
• Location: C:\Users\YOUR USER NAME\AppData\Local\Intuit\QuickBooks\log\XX.X\QBWin.log
• The XX.X in this route denotes the QuickBooks Desktop version you are using. 18.0 is Enterprise 18.0, for instance, and 28.0 is QuickBooks 2018.
• For a quicker solution, type %localappdata%IntuitQuickBookslogXX.XQBWin.log into your browser’s address bar.

Access QBWin.log on Right Networks or Another Hosted Environment

The useful information lies in between the header above and the section that ends with the caption below.

Access QBWin.log for QuickBooks Desktop Pro and Premier users

• From the Start menu of your Hosted or Terminal environment, select Computer.
• Type QBWin.log. Do not press Enter or click the magnifying glass icon.
• Select the QBWin.log that has the latest timestamp.

Find QBWin.log File for QuickBooks Enterprise users

• Firstly, on the QuickBooks Home page, you have to press F2 or Ctrl+1 to open the Product Information window.
• Then, to open the Tech Help window you have to press F3 or Ctrl+2 
• Now you have to select the Open File tab.
• Then you have to select QBWin.log, then you have to open the file.

Find QBWin.log or QuickBooks.log files for MAC users

• After choosing File, click Close Company.
• To view the product information, hold down the command+1 key on your keyboard.
• Choose Logging, then click Collect All Logs.
• To extract the files, locate the zip file on your desktop and double-click it. The log files are located inside the folder.

How to Fix the QBWin.log Errors

There are occasions when you are working on the software, you come across certain issues one is QuickBooks error log. This error may end up crashing your program and delay your work. These errors can be due to either any functional or technical issue.

You don’t have to panic if you notice a warning advising you to rebuild your company file. Rebuild your file by following the instructions on-screen. When you are finished, you might see more error messages about your.log files.

• Verify Primary: Duplicate transaction number: Primary, Trans, txn#, date, doc#.
• Verify Primary: totTrans wrong. Is ### should be ###.
• Verify Primary: Next trans number is ### should be ###.
• LVL_ERROR–Error: Verify Names List: Index XXX record XXX.

These typically take place if QuickBooks abruptly closes as a result of an error, power surge or outage, or server malfunction. It should be simple to resolve QBWin.log issues if you periodically backup your data. We have steps to aid you even if you don’t.

Step 1: Update QuickBooks

You can follow the steps to update QuickBooks Desktop to the latest release.

Step 2: Rebuild your company file

When you see a notification advising you to rebuild your company file, use the Rebuild Data Utility and follow the onscreen directions. This utility restores slightly damaged company files.

Step 3: Check the rebuild report

• You can open QuickBooks and your company file
• Then you have to press F2 to open the product info window and then you have to select Review last Verify/Rebuild
• After that, you can review the verify/rebuild results. Now you have to select Expand All to see if QuickBooks found any errors.

If you see one of these errors or any about QBWin.Log, move on next steps.

• Verify Primary: Duplicate transaction number: Primary, Trans, txn#, date, doc#.
• Verify Primary: totTrans wrong. Is ### should be ###.
• Verify Primary: Next trans number is ### should be ###.
• LVL_ERROR–Error: Verify Names List: Index XXX record XXX.

Step 4: Restore a backup

Use it to restore your accounts if you have a recent backup of your company file (QBB). You can open QuickBooks and your company file. In case you still se QBWin.log error messages, or you don’t have a backup then you can move on to the next step.

Step 5: Use the Auto Data Recovery tool

To fix your company data services team can help you use Auto Data Recovery tool. It can fix the errors the Rebuild Data Utility tool can’t.

QuickBooks error log is an issue that you may come across because of web-connectivity issues in your Windows operating system that has Microsoft Win32 Internet, which is commonly known as Winlnet API. These APIs are generally used by the QuickBooks accounting solutions for quick and easy Internet Protocols like FTP, Gopher, and HTTP.